On January 27th I ordered the TV Series "CASTLE - Seasons 1 through 7" from Starwarsfans in the Amazon.ca Marketplace.

The product / seller description said: "Factory sealed and new. We ship out in two days without tracking number. Ships from NJ, United States. Your estimated delivery date is: Monday, February 8 - Monday, February 15."

So this is where the lying started. This did NOT ship from New Jersey, United States. Nor from anywhere near there for that matter. As I was to learn later, this was shipped from China.

With the shipment overdue, on February 17th I contacted the seller to ask about the shipment. Since it was advertised as being shipped "without tracking number" I was obviously surprised when their response to my query was in fact a tracking number. Unfortunately the tracking number was 'invalid'. Apparently there was a typo, which a further email to them got them to correct.

Once I was able to track the package I could see that it was coming from CHINA and not "New Jersey, United States" as advertised. By February 23rd the package had still not arrived and I received this request ... "We ask you for a favor to kindly wait for one more week and if still nothing, we will simply refund you."

Bottom line, the parcel never did arrive and Amazon did give me a refund. But they had my funds for about a month with no benefit to me.

When the seller saw my negative review of the transaction I got another email from them which said "Is it possible to remove this negative? I can further refund you $10 for this."

After giving the matter some thought I wondered if this had been a scam from the beginning or just an unfortunate situation. Deciding to give the seller the benefit of the doubt I accepted the offer and removed my negative review.

But before I actually got it removed I got this follow-up from the seller: "Dear Customer, I am sorry to bother you again, but I just found that you have not changed your feedback as you said in your last message. It is still 1 with a lot of negative comments. Let me know if you do not know how to change it."

I did go and remove the negative review at that point. That was February 28th. The next day I got a message saying only "Thanks!".

It is now March 8th and despite sending two reminder emails the seller has NOT credit the promised $10, nor for that matter even answered my emails.